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p{color:#4e5b6d;font-size:13px;margin:8px 0 0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.speaker{font-weight:700}.badges{display:flex;flex-wrap:wrap;gap:5px;margin-top:9px}.badge{font-size:10px;padding:4px 7px;border-radius:6px;font-weight:700}.badge.new{background:#fff0c2;color:#795100}.badge.waiting{background:#e9f2ff;color:#2c5e9d}.badge.human{background:#fce9e7;color:#a33a2f}.empty{text-align:center;color:#8491a1;padding:60px 20px}.back{font-size:13px;color:#68768b;display:inline-block;margin-bottom:21px}.back:hover{text-decoration:underline}.detail-head{align-items:center}.actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.actions form{margin:0}.button{display:inline-block;font-size:13px}.button.whatsapp{background:#def8e8;color:#17613a}.button.takeover{background:#202d46;color:white}.notice{padding:13px 16px;border-radius:10px;background:#fff2e3;color:#815317;font-size:13px;margin-bottom:20px}.columns{display:grid;grid-template-columns:minmax(0,1fr) 280px;gap:20px;align-items:start}.conversation,.client-card{padding:24px}.section-head{display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid #edf0f5;padding-bottom:15px;margin-bottom:20px}.section-head span{font-size:12px;color:#8a95a4}h2{font-size:17px;margin:0}.message{max-width:84%;padding:12px 15px;border-radius:12px;margin:12px 0;background:#f0f3f7}.message.from-business{margin-left:auto;background:#eaf6ee}.message-meta{display:flex;gap:20px;justify-content:space-between;color:#647085;font-size:11px;margin-bottom:6px}.message-text{font-size:13px;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.5}.client-card h3{font-size:12px;margin:20px 0 6px;color:#66758a;text-transform:uppercase;letter-spacing:.04em}.client-card p,.client-card li{font-size:13px;line-height:1.5}.client-card ul{padding-left:18px}.muted{color:#7d8999}.footnote{border-top:1px solid 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/* Login and persistent session controls. */
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